I'm
Rina Risnawati
About Me
My name is Rina Risnawati Sutisna, an experienced and detail-oriented professional with a strong background in client management, project coordination, and administrative support. I have over 10 years of experience in industries including cold storage, construction, pharmaceutical, and insurance.
Throughout my career, I have worked with organizations such as Laverton Cold Storage, PT Timas Suplindo, PT Takeda Indonesia, and PT Prudential Life Assurance, where I developed strong skills in account management, client communication, project execution, and business operations. I excel in coordinating cross-functional teams, handling client inquiries, preparing project documentation, and ensuring smooth operational workflows.
Recognized for my reliability, communication skills, and ability to perform under pressure, I consistently aim to deliver quality results and build long-term professional relationships. I am passionate about supporting organizational goals through effective collaboration, structured planning, and continuous improvement.
Languages
- Bahasa Indonesia
- English
Skills
Communication
100%
Client Management
95%
Customer Service & Negotiation
90%
Project Planning & Scheduling
85%
Documentation & Reporting
90%
Cross-Functional Collaboration
95%
Presentation & Interpersonal Skills
85%
Task & Timeline Management
90%
Lead Management
90%
Contract Management & Follow-up
95%
CRM Tools
85%
Business Development Support
90%
Data & Performance Tracking
95%
Quality & Compliance Monitoring
90%
Microsoft Office, Google Workspace
90%
Canva
85%
Experience
Account Executive
Laverton Cold Storage
Key Responsibilities:
- Build and maintain relationships with existing and new clients;
- Handle inquiries, quotations, and service agreements;
- Coordinate with operations for cold storage and logistics schedules;
- Ensure smooth communication between clients and internal teams;
- Monitor service delivery and resolve issues promptly;
- Support sales targets and business development initiatives.
Account Executive
PT Timas Suplindo
Key Responsibilities:
- Cultivate and manage client relationships within the onshore/offshore EPCIC sector;
- Respond to client inquiries, prepare quotations and service agreements for fabrication and erection projects;
- Liaise between clients and internal teams (engineering, procurement, fabrication) to ensure project alignment;
- Monitor project milestones, service delivery, and promptly address any client concerns;
- Support business growth by identifying new opportunities, driving sales targets, and promoting company offerings.
Project Executive
PT Takeda Indonesia
Key Responsibilities:
- Support planning and execution of internal, commercial, and operational projects within budget and timeline;
- Coordinate cross-functional teams to ensure smooth project delivery and alignment with objectives;
- Monitor progress, identify risks, and implement effective corrective actions;
- Prepare project documentation, reports, and communicate updates to stakeholders;
- Ensure compliance with Takeda’s quality, safety, and regulatory standards;
- Contribute to process improvement and overall project efficiency.
SOP & Special Project Assistant
PT Prudential Life Assurance
Key Responsibilities:
- Reporting data for the breaching case, signature fraud case every half month and end of the month;
- Manage and update the data of new employee and employee who will resign;
- Planning & scheduling for training (parts Policy Holder Service);
- Create Mailings to Costumer (refund of cash value, policy review);
- Make a letter of offer and notice the result of processing to the client;
- Create module and updating standar operation prosedur (part Policy Holder Service);
- Monitoring & inputting Training for new employee and senior employee.
Education
Bachelor Degree of Economic & Administration 2009
State University Jakarta, GPA: 3.54
Review
Rina is diligent, committed and trustworthy, where she shows her loyalty to the company. I wish him the best in his future endeavors.
Adi Asriadi
Mobile Application Marketing Senior Manager
(Home Credit Indonesia)
As my assistant at Timas Suplindo, Rina plays an important role in managing my professional life. Her is good at developing relationships with other employees and is a valuable team player.
Ajay Gupta
Procurement & Subcontract Manager
PT Timas Suplindo
Contact
Rina Risnawati Sutisna
Administrative & Personal Assistant
+6285694966xxx (by request, please email me)
Citragran Cibubur